1. INTRODUCTION

The Warranty and Guarantee Policy of Sunnybrook Combine Parts aka Sunnybrook Welding & Machine Shop Ltd. outlines our commitment to providing quality products/services and the terms and conditions under which warranties and guarantees are offered to our customers. This Policy aims to build trust with our customers and clarify the terms of our warranty and guarantee programs.

2. PURPOSE

The purpose of this Policy is to:

• Define the warranty and guarantee coverage provided by Sunnybrook Combine Parts.
• Specify the terms and conditions under which warranties and guarantees are applicable.
• Outline the procedures for customers to claim warranty or guarantee benefits.

3. DEFINITIONS

Warranty: A written assurance that our products/ services will be free from defects or performed as specified for a specified period.

• A promise that our products/ services will meet certain specifications or performance criteria.

4. WARRANTY COVERAGE

Sunnybrook Combine Parts offers warranties on its products/ services as specified in product/ service documentation or agreements with customers. Warranty coverage may include repair, replacement, or refund options, depending on the nature of the product/ service.

5. GUARANTEE COVERAGE

Sunnybrook Combine Parts guarantees that its products/ services will meet certain specifications or performance criteria as specified in product/ service documentation or agreements with customers. Guarantee coverage may include repair, replacement, or refund options if the specifications or performance criteria are not met

6. WARRANTY TERMS & LIABILITY

To the maximum extent permitted by applicable law, in no event shall the company or its suppliers be liable for any damages whatsoever (including but not limited to special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the possibility of such damages. In any case, the Company’s and its suppliers’ entire liability under any provisions shall be limited to the amount paid by the purchaser for the product. Warranty for manufacturing defects will be authorized and accepted within 1 year of the farmer’s purchase of the product. The product shall not be considered for warranty if it is deemed to be normal wear and tear on the item. The warranty offered by Sunnybrook Combine Parts is for manufacturing defects only and is limited to the product itself exclusively but not limited to any claims for installations, machinery or equipment damage, crop damage, or losses.

7. CLAIM PROCEDURE

Customers who believe their product/service is covered by a warranty or guarantee and have experienced a defect or non-compliance should follow the provided claim procedure, which may include:

• Contacting Sunnybrook Combine Parts customer support.
• Providing proof of purchase and warranty/guarantee details.
• Returning the product or service for inspection or repair.

8. LIMITATIONS AND EXCLUSIONS

Sunnybrook Combine Parts may specify limitations and exclusions to warranty and guarantee coverage, including but not limited to:

• Damage caused by misuse, neglect, or unauthorized changes or repairs.
• Normal wear and tear.
• Products or services used outside specified conditions.

9. CUSTOMER RESPONSIBILITIES

Customers are responsible for understanding the terms and conditions of warranties and guarantees, including any limitations or exclusions. Customers should also retain proof of purchase for warranty or guarantee claims.